👷 Digital Office for Contractors & Trades

You run the job site.
We run the
office behind it.

The Digital Office captures every request, understands the job, decides what happens next, and moves it forward automatically.

Every lead captured
Team sees every stage
Customer always informed
FOUR PHASES. ONE SYSTEM.
01
Lead Handling
02
Quote to Contract
03
Project Management
04
Retention & Re-Engagement
The Digital Office runs in four connected phases. We'll walk through them in order below.
Every stage removes coordination from your plate —
your team sees the same pipeline, your customer is never left wondering.
PHASE 1 — LEAD HANDLING
HOW EVERY REQUEST IS ROUTED
📞
CALL
💬
SMS
✉️
EMAIL
📲
WEB/DM
AI FRONT DESK
CAPTURE & QUALIFY
Understands intent · Tags job type · Filters spam
CRM DECISION LOGIC
NEXT ACTION TRIGGERED
👷
TEAM NOTIFIED
Right person alerted based on job tag
📱
CUSTOMER CONFIRMED
Request confirmed · Next steps sent

You are no longer monitoring phones or coordinating responses.
The system handles communication and routing automatically.
→ Qualified lead moves to estimate and contract follow-up.

PHASE 2 — QUOTE TO CONTRACT
Sales Pipeline

From first contact
to signed contract.

Once the lead is qualified, the system moves it through a defined sales pipeline.
Your team handles the site visit.
The system handles the follow-up, stage changes, and next actions through estimate, contract, and deposit.

HOW QUOTES BECOME CONTRACTS
🏠
Job Site Visit
Completed · Scope confirmed
→ system prepares estimate request
📋
Estimate Sent
Reviewed by owner · Approved · Delivered to customer
→ follow-up sequence activates if no response
✍️
Contract Signed · Deposit Received
Job committed · system updates state
→ project phase activates automatically

Sale closes → system updates job state → pipeline advances → project phase activates automatically.
No manual handoff.
→ Signed job moves into scheduling, dispatch, and execution.

PHASE 3 — PROJECT MANAGEMENT
Job Execution

From job booked
to payment received.

Once the job is booked, the system moves it into project execution. The crew receives the job details, the customer is updated at each stage, and the project pipeline stays visible to the entire team in real time.

HOW JOBS STAY COORDINATED
🤝
Job Booked
Scheduled · Crew briefed · Calendar updated
→ dispatch sequence triggers automatically
🚚
Crew Dispatched
Details pushed · Customer arrival notification sent
→ pipeline advances · status visible to entire team
🔨
Work In Progress
Live pipeline status · Team aligned · Customer updated
→ no calls between team members
Final Inspection
Owner confirms · Job closed · Invoice queued
→ invoice sequence triggers without manual input
💰
Payment Received
Revenue recorded · Job closed · Sequence activates
→ customer lifecycle state updates · nurture begins

Job closes → relationship does not. System transitions customer into long-term lifecycle automatically.
→ Review requests, reminders, and re-engagement continue automatically.

PHASE 4 — RETENTION & RE-ENGAGEMENT
Post-Job System

Job closed.
System continues automatically.

Every finished job automatically enters a post-job sequence. Review requests, warranty reminders, and long-term follow-up continue without anyone having to remember. That drives repeat business and lowers the cost of getting the next job.

HOW FOLLOW-UP CONTINUES
Review Requested
Automatically requested after job completion
🛡️
Warranty Reminder Scheduled
Timed follow-up to show that we care
🔁
Added to Seasonal Newsletter
Long-term nurture active · Reducing marketing budget

Digital Office unifies customer journey and project lifecycle into one operating system.
Every stage is connected. Every action is triggered. Every update is shared.
The system reads the job, updates its state, decides what happens next, and triggers the next action automatically.

Live deployment
✓ Construction & Trades · Rhode Island
857 For Hire Construction Crews

857 For Hire
Construction Crews LLC

Powered by ChatbotFarm Digital Office

A multi-crew construction operation running all inbound through a dedicated system and vanity number. Owner manages the job site. System handles intake, routing, and follow-up. Every request captured, qualified, and routed to the right crew lead — pipeline visible from your phone. No receptionist. No missed leads.

100%
Inbound captured
24/7
0
Receptionists
on payroll
1
System handling intake,
routing, and follow-up
Every
Lead tracked from first
contact to paid invoice
What the Digital Office replaces

What it would take
to build this yourself.

What contractors typically pay to assemble this separately.

👤 Front Desk / Receptionist
$3,200 – $4,500 / mo
📞 24/7 Answering Service
$400 – $1,200 / mo
🔄 Follow-Up Coordinator
$2,500 – $3,500 / mo
📋 CRM & Pipeline Software
$300 – $800 / mo
📲 SMS & Email Automation
$200 – $500 / mo
⭐ Reputation Management
$150 – $300 / mo
📊 Call Tracking & Recording
$100 – $250 / mo
🗓️ Booking & Scheduling
$100 – $300 / mo
If you hired all of this separately
$6,750 – $11,350 / mo
All of the above is built into the Digital Office. You do not need to hire or buy these separately.

This is the operating infrastructure behind your business — built, configured, and managed for you.

See what it costs to deploy it below.

Map your office

Get your Digital Office running.

Same system. Two ways to deploy it.

Most Popular
Digital Office — Your Business
One system.
Every part of your business.
$1,100
/month
+ $35,000 one-time build
Replaces $6,750–$11,350/mo in staff and tools
What runs automatically
01Every request captured, understood, and routed — no missed calls, no manual intake
02Leads qualified, followed up, and progressed to contract without you coordinating
03Jobs scheduled, dispatched, tracked, and closed — team sees the same pipeline
04Every closed job continues — reviews, follow-ups, and re-engagement run automatically
Runs under your brand — you own all data
Brand Lease — Ready to Run
Pre-built system.
Launch faster.
Lower upfront cost
Monthly model — faster to launch
A dedicated trade number for your market included
What runs automatically
Same system, already configured
Trade-specific vanity number included
System pre-configured for your trade
Ready to launch in days — not months
Numbers available across trades and markets
Explore Brand Lease →

Browse available numbers by trade and market

Not sure which fits your business? The 30-minute call is where we walk you through both.

Get your Digital Office running

You run the jobs.
We run the system
behind them.

30 minutes. We map where your process is breaking and show you what your Digital Office should look like.

1Select your industry
2Book a call
3We listen and propose a solution
4You approve the setup
✓ No pitch. Just the plan.
✓ No build until architecture approved.
✓ You own all customer data.