Privacy Policy

ChatbotFarm.ai ("we," "us," or "our") operates the chatbotfarm.ai website and provides Digital Office services to businesses. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

• Contact information you provide when booking a call, submitting a form, or contacting us (name, email address, phone number, business name).
• Business information related to the Digital Office services we build and manage for you (customer records, communication logs, pipeline data).
• Usage data collected automatically when you visit our website (IP address, browser type, pages visited, time on site).
• Cookies and similar tracking technologies used to improve your browsing experience and analyze site traffic.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our website and Digital Office services.
• Communicate with you about your account, services, or inquiries.
• Schedule and conduct consultations and system planning sessions.
• Improve our website, services, and customer experience.
• Send administrative communications related to your service.
• Comply with legal obligations.

3. Data Ownership

You own all customer data generated through your Digital Office system. We do not sell, rent, or share your customer data with third parties for their marketing purposes. Your business data remains your property at all times.

4. Third-Party Services

Our services may integrate with third-party platforms (CRM systems, communication tools, payment processors, scheduling tools) to operate your Digital Office. These integrations are configured specifically for your business, and data shared with third-party services is governed by their respective privacy policies.

Our website may use third-party analytics and tracking services (such as Google Analytics) to help us understand how visitors use our site.

5. Cookies

We use cookies and similar technologies to remember your preferences (such as theme selection), analyze site traffic, and improve your experience. You can control cookie settings through your browser. Disabling cookies may affect some website functionality.

6. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When your service ends, you may request export or deletion of your data.

8. Your Rights

Depending on your location, you may have rights regarding your personal information, including the right to access, correct, delete, or port your data. To exercise any of these rights, contact us using the information below.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised effective date. Your continued use of our website or services after any changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

ChatbotFarm.ai
📞 (254) BOT-FARM
🌐 chatbotfarm.ai