The latest GHL quarterly AMA Recap is here, and it brought more than just product announcements. The team behind GoHighLevel shared key updates, answered tough questions, and dropped some valuable business insights. Whether you run a service-based business, agency, or local shop, these updates can help you save time, increase automation, and scale faster.
In this recap, you’ll discover the biggest takeaways from the session and how you can apply them to your business today.
🔌 Hardphone Integration for Field Service Professionals
GoHighLevel is launching hardphone support using SIP endpoints. Now, VoIP calls can connect to physical phones, not just app-based devices. This gives field workers a more reliable way to stay connected with leads and clients.
Use Case: Electricians and HVAC techs can take calls on the go, while AI agents screen and forward qualified prospects to the right person instantly.
📵 Updates on A2P Messaging and Compliance
During the session, the team addressed the ongoing A2P messaging issues. Carriers are still rejecting SMS campaigns flagged as spam. GHL, in partnership with Twilio, is working on better identity verification to improve approval rates.
Tip: A2P applications aren’t free—even rejections cost money. Agencies should guide clients through this process to avoid unnecessary fees.
🌍 Expansion Plans and Payment Flexibility
GoHighLevel is expanding support for global businesses. That includes a partnership with a tax advisory firm and new payment integrations, such as RDN, aimed at serving markets like Dubai more efficiently.
Use Case: International consultants and short-term rental hosts can now manage payments and tax compliance more smoothly.
📱 Enhanced WhatsApp Integration for Service Businesses
WhatsApp is now officially integrated with GoHighLevel. The exception is group chat, which depends on Meta’s API. Still, the direct connection makes messaging faster and more secure.
Use Case: Rental managers can automate check-in instructions, and local contractors can confirm job details without switching platforms.
✍️ Blog Builder and Monetization Tools
One of the most exciting reveals was the upgraded blog builder. It includes built-in AI writing, SEO tools, and monetization features like ad placement and paywalls.
Use Case: Coaches and salon owners can publish tips, grow their following, and monetize content—all within the GoHighLevel ecosystem.
đź“… Improved Calendars for Rental Hosts and Service Pros
GoHighLevel continues to invest in scheduling tools. The new calendar system works for both short-term rentals and appointment-based businesses, offering smoother bookings and integrated payment support.
Use Case: Spa owners can charge upfront for bookings, while vacation hosts reduce fees and automate reservation flows.
🤖 Practical AI Integration and Model-Agnostic Approach
Rather than tying the platform to any specific AI model, GoHighLevel focuses on functionality. The founders emphasized that what matters is task completion—regardless of whether it’s powered by GPT-4, Claude, or another engine.
Tip: If your AI assistant handles customer questions and schedules calls effectively, it’s doing the job—no matter which tech runs under the hood.
🧠Co-Pilot AI Coming to GoHighLevel
GHL confirmed that its new Co-Pilot AI will launch by the end of May. This dashboard assistant will help users navigate the platform, automate tasks, and complete setup faster.
Use Case: Perfect for solo entrepreneurs learning the ropes. Co-Pilot will simplify onboarding and reduce time-to-value for new users.
đź’Ľ Support for Resellers and White-Label Agencies
GoHighLevel clarified its expectations for white-label resellers. The platform isn’t plug-and-play, and clients need support to succeed. Agencies must bundle onboarding, education, and support services to deliver results.
Insight: Resellers offering full solutions—not just logins—will see higher retention and client satisfaction.
🎨 Launchpad Customization and User Experience
Lastly, GHL continues to improve the Launchpad interface. More visual controls and customization options are on the roadmap, allowing businesses to tailor onboarding flows and client experiences.
Tip: Whether you’re in fitness, coaching, or home services, a customized Launchpad can boost engagement and ease client adoption.
Final Thoughts on the GHL Quarterly AMA Recap
This GHL quarterly AMA Recap proves the platform isn’t slowing down. From smarter AI to better calendars and international tools, GoHighLevel continues to deliver value to business owners and agencies alike.
If you want help setting up GoHighLevel for your niche—whether you’re managing bookings, automating follow-ups, or building digital content—ChatbotFarm.ai can guide the way.
