Automate Your Spa

Capture more leads, eliminate repetitive manual work, and deliver exceptional service to every client—without adding extra headcount.

Reduce Friction Points, Keep Clients Engaged, and Grow Your Business With AI-Driven Workflows

Specific to Your Industry, Not Just Generic Automation

Eliminate Missed Leads

Your AI workflows capture inquiries from calls, chats, and social media in real time, ensuring no customer interest goes unnoticed.

Faster Appointment Bookings

Automate booking confirmations, e-signatures for service agreements, and payment requests to streamline the scheduling process.

Nail Spa Specific Workflows

Boost Customer Engagement

Keep your clients informed with instant updates about new services, seasonal promotions, and appointment reminders

Seamless Rescheduling and Cancellation

Simplify changes to appointments with easy-to-use AI features that allow quick adjustments and notifications, reducing hassle for both clients and staff.

Guiding Customers Thru Marketing Funnel

Let’s take a closer look at customer journey and examine how voice assistant and automated workflows reduce pain points.

Guiding Clients Thru Each Steps of Marketing Funnel

Steps for Handling Calls

Customer seen your ad and decided to call to find out more about your products and services.

1. Greeting and Introduction
  • Task: Answer the phone promptly within three rings.
  • Script: “Good [morning/afternoon/evening], thank you for calling [Your Spa Name], this is [Your Name] speaking. How can I assist you today?”
  • Task: Ask open-ended questions to understand the caller’s request.
  • Script: “What service are you interested in today?” or “How can I assist you with your nail care needs?”
  • Task: Offer detailed information about the services they inquire about.
  • Details to Provide:
    • Service options (e.g., types of manicures, pedicures, special treatments).
    • Pricing and duration of each service.
    • Special packages or ongoing promotions.
  • Task: If the caller shows interest, guide them to book an appointment.
  • Script: “Would you like to schedule an appointment? I can check our availability for you right now.”
  • Task: Book the appointment while on the call, providing options for dates and times.
  • Script: “We have availability on [date] at [time]. Would that work for you?”
  • Task: Gather necessary details for the appointment.
  • Details Needed:
    • Customer’s name and contact information.
    • Specific services requested.
    • Any special requests or needs (e.g., allergies, accessibility).
  • Task: Confirm all the details with the caller.
  • Script: “I have you scheduled for a [service name] on [date] at [time]. Is there anything else you would like to add or ask?”
  • Task: Inform the customer about any preparation needed before the appointment.
  • Script: “Please arrive 10 minutes early to choose your nail color and complete any necessary paperwork.”
  • Task: Thank the customer for calling and end the call politely.
  • Script: “Thank you for choosing [Your Spa Name]. We look forward to seeing you on [appointment date]. Have a great day!”

Once initial intake (via phone call/ online form or social media DM) is complete, automated workflows are triggered.

Core Workflows at a Glance

Arketing Workflow Example

CRM Workflows are a cost effective way to automate routine tasks and reduce pain points.

1. Lead Capture

Purpose: Capture and engage potential clients from initial interest.

Key Steps:

  • Automatically capture leads from website, social media, and offline sources.
  • Tag and categorize leads based on their service interest.
  • Send automated welcome emails or SMS to introduce your salon and services
  •  

Purpose: Build interest and move leads down the funnel towards booking.

Key Steps:

  • Send information-rich follow-up emails about services and specials.
  • Engage leads through targeted social media content and retargeting ads.
  • Schedule automated follow-ups to keep your salon top-of-mind.
  •  

Purpose: Streamline the booking process to enhance customer satisfaction and reduce administrative overhead.

Key Steps:

  • Automate appointment confirmations and reminders via email and SMS.
  • Provide easy rescheduling and cancellation options directly through messages.
  • Confirm bookings instantly and update calendars in real-time.
  •  

Purpose: Minimize wasted time and resources when a client cancels or doesn’t show up for a scheduled appointment.

Key Steps:

  • Trigger detection for cancellations or no-shows.
  • Send automated “We missed you” messages encouraging rescheduling.
  • Track reasons and frequency of cancellations and no-shows.
  • Internal alerts to staff for follow-up or policy updates.
  •  

Purpose: Enhance customer retention and encourage repeat business.

Key Steps:

  • Send thank-you messages and satisfaction surveys post-service.
  • Offer incentives for next visits or referrals.
  • Gather feedback to improve service and customer experience.
  •  

Purpose: Boost online visibility and reputation through customer reviews.

Key Steps:

  • Automate sending review requests post-service.
  • Guide customers to key review platforms.
  • Monitor and respond to reviews to enhance public relations.
  •  

Purpose: Reactivate past clients and increase frequency of visits.

Key Steps:

  • Identify clients who have not booked in a while and target them with special offers.
  • Personalize messages to highlight benefits and new services.
  • Automate reminders and promotional offers.
  •  

Purpose: Reward repeat customers and foster long-term relationships.

Key Steps:

  • Track customer visits and spending to allocate rewards.
  • Notify customers of their rewards status and available perks.
  • Automate loyalty benefits and exclusive offers.
  •  

Purpose: Personalize customer experience on special occasions.

Key Steps:

  • Automate special greetings and offers for birthdays and anniversaries.
  • Send personalized messages and discounts to celebrate with clients.
  • Schedule these messages to ensure timely delivery.
  •  

Purpose: Leverage seasonal trends to boost bookings and sales.

Key Steps:

  • Plan and execute campaigns for holidays and seasonal changes.
  • Send timely promotional emails and SMS about special packages.
  • Use themed marketing materials to engage and attract clients.
  •  

Customize Your Tech Stack

Channel Integrations

1. Phone Lines & SMS

  • Brief Description: Integrate dedicated phone lines and SMS channels to handle inbound and outbound communications in one place.
  • Benefit: Never miss a lead—track every call and text for real-time insights.

2. WhatsApp

  • Brief Description: Offer customers a convenient, globally recognized chat platform with automated follow-ups and quick replies.
  • Benefit: Boost engagement—reach your audience where they already spend time.

3. Telegram

  • Brief Description: Secure, fast messaging with support for group chats, channels, and automated bot interactions.
  • Benefit: Enhance privacy—deliver instant updates and alerts with high-level encryption.

4. Facebook & Instagram

  • Brief Description: Sync your social media leads, DMs, and comments directly into your CRM for unified follow-up.
  • Benefit: Stay social—manage your brand presence and conversions without juggling multiple logins.

 

A.I. Call Assistant

always on & working
$ 97 USD Per Month
usage and data rates apply
  • VOICE A.I.
  • CONVERSATION A.I.
  • REPUTATION A.I.

A.I. Office Manager

always on & working
$ 297 USD Per Month
usage and data rates apply
  • EVERYTHING IN THE A.I. CALL ASSISTENT PLAN
  • API ACCESS - INTEGRATE WITH ANYTHING
  • WHATSAPP INTEGRATION